CivilsIASPrep.comUPSC PYQs: Communication Skills
Review complete published questions grouped by subject: Communication Skills.
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Questions
- Match relationship with communication style: A cricket captain–team; B judge–lawyers; C Vice Chancellor–Deputy Registrar; D peers/coworkers. Styles: 1 informal & firm, 2 informal & open-ended, 3 formal & open-ended, 4 formal & firm.2026 · Prelims CSAT · Communication Skills, Reasoning · Communication styles
- Match communication tools to purpose: A Memorandum; B Flyer; C Bcc; D Minutes. Purposes: 1 record decisions, 2 inform confidentially, 3 intimate a directive, 4 disseminate non-targeted information.2026 · Prelims CSAT · Communication Skills, Reasoning · Communication tools
- For interpersonal conflict among culturally diverse office staff, which directives are most appropriate? 1. Require staff to practise each group's cultural-marker activities. 2. Let conflicts resolve naturally over time. 3. Encourage staff to understand one another's perspectives.2026 · Prelims CSAT · Communication Skills, Reasoning · Interpersonal conflict
- Match communication barriers to examples: A Semantic; B Cognitive; C Organisational; D Affective. Examples: 1 lack of feedback, 2 misunderstanding a word, 3 fear of social stigma, 4 information overload.2026 · Prelims CSAT · Communication Skills, Reasoning · Communication barriers
- For an on-location questionnaire assessing feasibility of a family-oriented vacation resort near a mountain lake, which information should be included? 1. Family size. 2. Budget. 3. Number of earners. 4. Food allergies/diet restrictions.2026 · Prelims CSAT · Communication Skills, Reasoning · Questionnaire design
- Regarding circular letters: 1. They are usually addressed to a group. 2. They typically contain customized non-standard content. 3. They are appropriate for confidential employee appraisal/increment notices. 4. They are less cost-effective than individually tailored letters. Which are correct?2026 · Prelims CSAT · Communication Skills, Reasoning · Circular letters